English Letter Necklace

Description

This item requires 3-5 business days to handcraft.
This item cannot be returned unless it is defective or damaged.
This item cannot be modified once you finish payment.
This item is covered by our 30-DAY RETURN policy.

There are a plethora of gorgeous designs that can be customized with a name, two names, or even inspirational words that you love. We provide affordable engravable jewelry that won’t break the bank. In addition, these pieces make for very thoughtful and appreciated gifts for friends and family. Give them to someone celebrating a birthday, graduation, baby shower, or anniversary. The finishes are beautifully polished so that the shine that comes off of them is very intense. There is everything from circle pendant necklaces and double bar necklaces to footprint necklaces and children charm necklaces.

Material: Alloy
Chain Length: 45+5 cm
Color: gold, silver, rose gold

Delivery & Shipping

Delivery Time= Processing Time + Shipping Time

Processing time - It differs from product to product. Personalized jewelry: Each piece of personalized jewelry is made especially for you, there are no items in stock. Each piece of jewelry has a different shipping and handling time. Your order will show as "Pending" as it is being created specially for you.
As a general rule, name necklaces, name rings, monogram necklaces and other personalized jewelry has handling time of 7-10 working days.

The order processing time for non-custom jewelry is: 1-5 working days.

Please know your jewelry is personalized and handcrafted.

The product process is stainless steel plane cutting: the delivery period is 7 days.
The product process is stainless steel corroded or 3D process: the delivery period is 10 days.

SHIPPING TIME& SHIPPING FEE:

For United States Mainland customers:
USPS: cost FREE for orders over $59.99, otherwise $5.99 USD. Shipping Time 7-12 working days.
FEDEX: Cost $30 USD, Shipping Time 3-7 working days.

If your package is returned to our courier warehouse due to incorrect address or addressee, we can charge a re-delivery fee of $3.99 to arrange re-delivery.

For Rest of the United States customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 20-30 working days.

For Canada customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 9-14 working days.
FEDEX: Cost $30 USD, Shipping Time 3-7 working days.

For France, Germany, Netherlands, Austria, Denmark, Poland, Sweden, Thailand, Bulgaria, Italy, Lithuania, Portugal, Spain, United Kingdom customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 6-12 working days.
FEDEX: Cost $28 USD, Shipping Time 5-8 working days.

For Australia customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 6-12 working days.
FEDEX: Cost $70 USD, Shipping Time 6-8 working days.

For New Zealand customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 6-12 working days.
FEDEX: Cost $30 USD, Shipping Time 4-6 working days.

For Indonesia, Japan, Malaysia, Singapore customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 10-20 working days.
FEDEX: Cost $25 USD, Shipping Time 3-5 working days.

For Andorra, Belgium, Luxembourg, Hungary, Ireland, Switzerland, Norway, Czechia, Romania, Croatia, Estonia, Latvia, Slovakia, Slovenia customers:
Standard Shipping: Cost $5.99 USD, FREE shipping on orders over $59.99. Shipping Time 7-12 working days.
FEDEX: Cost $28 USD, Shipping Time 5-8 working days.

For Middle East customers:
Standard Shipping: Cost $8.99 USD, FREE shipping on orders over $69.99. Shipping Time 10-15 working days.

Rest of World:
Standard Shipping: FREE shipping on orders over $99.00 otherwise $15.99 USD. Shipping Time 20-30 working days.

Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.

NOTE:

Shipping process might be a little longer than usual because of the local delivery policy during the coronavirus outbreak period.

During this epidemic, common shipping maybe delayed about 2-3 business days. What's more, shipping is much more expensive these days. We want to meet all your at-home needs and deliver your package to you as soon as possible, so if order under $59.99 will charge $6.99 or 7.99 for shipping（According to different countries）.

However, if order over $59.99, we will cover the shipping cost. As a result, we give away all our profits to ensure best service as usual.

Shipping times are estimates quoted by our courier companies, so Customforher cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Customforher will do our best to limit any inconveniences that may arise.

*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.

SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.

1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.

Order Tracking - After your order is shipped, you will receive a shipping notification email.

Return&Refunds

Return:

The following reasons are covered by our 30 day FULL COVERAGE Return/Exchange Policy.
(Customforher is responsible for return postage fees, and replacement fees.Item must be return in original packaging.)
1.We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
2.You received the incorrect photo charm. If the picture’s appearance is different from the photo provided to Customforher.
3.Paint is chipping, Crystals fall off,Broken chain, etc. (We will only exchange the item(s) for the same product, or for item(s) or equal or lesser value.)

The following reasons are covered by our 30 day LIMITED COVERAGE Return/Exchange Policy.
(Customer is responsible for return postage fees, and replacement postage fees. Customforher does not refund any shipping fees.Item must be return in original packaging.)
1.You chose the wrong size bracelet(s) /ring(s) or chain length.
2.Personalized items are one-of-a-kind, it cannot be returned unless it is defective or damaged.
3.If personal reasons due to changed mind, personal taste, ordering numerous personalized items for the purposes of comparison or sizing, or you do not see the detailed description, etc.

The following reasons are NOT covered by our 30 days return policy, and we are not liable for these issues:

1.Products are exposed to corrosive substances, or chemicals. Exposure to harsh chemicals can alter that appearance of your Customforher product. These chemicals include, but are not limited to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver are easily damaged.
2.Products are damaged by misuse, mishandling, or poor maintenance.
3.Silver pieces are given detail by oxidation, overtime, they may appear black. To remove this, please clean with the silver polishing cloth to return its original look.
4.Items that have been resized, updated, and/or repaired do not qualify.
5.Items which have been used and damaged within 30 days from the delivered date

Return Service Procedure:
1.Please submit a support ticket, and attach clear photos of the items that represent a quality issue.
2.To request a return, please contact our customer service. One of our reps will follow up with you via email with instructions. If you require assistance, please email us at [email protected].com.
3.Upon acceptance of your return, a refund will be issued to the original form of payment within 3-7 business days. Any promotional gifts must also be returned with your returned item.
4.The returned item should be kept in its original condition in which you received them in.
5.Return address (Please contact customer service for the return address).
6.Please make sure you provide us the tracking and receipt after you return.

Refund:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancellation:

1.Once your order has been submitted we will immediately begin production on the personalized items. If you would like to cancel or change your purchase, it is free within 1 day. Please note that on all canceled or changed orders(after 12hours) of personalized items there is a 30% restocking fee.
2.Please note that you couldn’t cancel or change your purchase once we ship out your order.

Store Policies

You are ordering a personalized item, sometimes your item may take longer to process than the shipping and handling advertised. We are not responsible for postal delay, lost packages or custom fees . Personalized orders cannot be returned, the item is made specially for you, therefore it cannot be restocked. Please make sure your name/initials are spelled the correct way. We do our best to work with our customers if the customer is not satisfied with the product, but please know it is a hand prepared item and it is custom, so please take that into consideration when ordering. If you need to make a change please do so during the 24h period following your order. Orders cannot be altered after 24hrs. If you need to contact us the best way is via email [email protected] you for your understanding.

About personalized Name Necklaces and other personalized jewelry:

1.Make sure your name is spelled correctly. The name will be made exactly how you write it in the text box. So if you write "vanessa" the name will be made with all lowercases, and not "Vanessa".
2.Please know each name necklace is made specially for you, there are no names in stock! Each name is designed and cut specially for you. Silver Name Necklaces and Gold Plated Name Necklaces came in two thicknesses, single (0.7 mm thick) and double (1.2 mm thick). Single thickness necklaces work better with names of 7 letters or less. Choose a double thick name necklace if you want a more durable, better-finished name necklace or if you name has more than 7 letters.
3.Please make sure you write the initials for your monogram in the correct order. If you name is Ann Marie Williams you should write in the box AWM, since the last name initial goes in the center of the monogram. Please know the monogram will be made exactly as you write it in the custom box.
4.Solid gold name necklaces, also come in two different thicknesses, (single: .4 mm thick, double: .8 mm thick) choose double thickness if you want a stronger name necklace that will last you for years and years. Double thick name necklaces have a warranty of 1 year. Once you get your name necklace, you'll never take it off!!
5.Monogram Necklaces and Monogram Jewelry, Monograms traditional order is (first name initial, LAST NAME INITIAL, middle name initial) please make sure your initials are in the correct order when placing the order, monograms that are ordered in the incorrect order are not returnable, if you wish to remake a monogram because you made a mistake in the order of the initials there is a fee of 30 dollars for silver, 37 for gold plated, and 160 for solid gold.

For further information, you can contact Our Customer Services on:

Email: [email protected]
Response Time: Within 12 to 24 hours during weekdays (expect a delay during weekends and holidays)